TERMS AND CONDITIONS
Effective Date: [DATE] Last Updated: [DATE]
1. ACCEPTANCE OF TERMS
By accessing or using our Answer Engine Optimization (AEO) services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our services.
2. DEFINITIONS
"Service" refers to our Answer Engine Optimization platform, tools, and related services. "User" or "Client" refers to any individual or entity using our services. "Content" includes all text, data, information, and materials provided through our services. "Answer Engines" refers to AI-powered search and response systems including but not limited to ChatGPT, Claude, Perplexity, and similar platforms.
3. SERVICE DESCRIPTION
Our Answer Engine Optimization services include: - Content optimization for answer engine visibility - Keyword and query analysis - Performance monitoring and reporting - Strategic consultation and recommendations - Technical implementation support
4. SERVICE USAGE TERMS
4.1 Permitted Use You may use our services solely for legitimate business purposes in accordance with these Terms and applicable laws.
4.2 Account Registration You must provide accurate, current, and complete information during registration and maintain the security of your account credentials.
4.3 Service Availability We strive to maintain 99% uptime but do not guarantee uninterrupted service availability. Scheduled maintenance will be communicated in advance when possible.
4.4 Usage Limits Services may be subject to usage limits based on your subscription plan. Exceeding limits may result in additional charges or temporary service suspension.
5. USER RESPONSIBILITIES
5.1 Content Accuracy You are solely responsible for the accuracy, legality, and appropriateness of all content you submit through our services.
5.2 Compliance You must comply with all applicable laws, regulations, and third-party terms of service, including those of answer engine platforms.
5.3 Prohibited Activities You may not: - Submit false, misleading, or deceptive information - Attempt to manipulate or spam answer engines - Violate intellectual property rights - Use our services for illegal activities - Attempt to reverse engineer or hack our platform - Resell or redistribute our services without authorization
5.4 Data Security You must implement reasonable security measures to protect your account and any sensitive data shared through our services.
6. PAYMENT TERMS
6.1 Fees Fees are as specified in your service plan and are subject to change with 30 days' notice.
6.2 Payment Payment is due according to your billing cycle. Late payments may result in service suspension.
6.3 Refunds Refunds are provided according to our refund policy, available separately. Generally, no refunds are provided for services already rendered.
7. LIMITATIONS AND DISCLAIMERS
7.1 Performance Disclaimer We do not guarantee specific results, rankings, or visibility improvements in answer engines. Results depend on numerous factors beyond our control.
7.2 Third-Party Platforms Answer engine algorithms and policies change frequently. We are not responsible for changes that affect your content's performance.
7.3 Service Limitations OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
7.4 Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
7.5 Force Majeure We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or third-party service outages.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Our IP We retain all rights, title, and interest in our platform, proprietary methods, algorithms, and related intellectual property.
8.2 Your Content You retain ownership of content you submit but grant us a license to use, modify, and analyze such content to provide our services.
8.3 Generated Reports Reports and analyses we generate remain our intellectual property, though you receive usage rights for your business purposes.
8.4 Confidentiality Both parties agree to maintain confidentiality of proprietary information shared during the service relationship.
9. DATA PRIVACY AND PROTECTION
9.1 Data Collection We collect and process data as described in our Privacy Policy, which is incorporated by reference.
9.2 Data Usage We may use aggregated, anonymized data for service improvement and industry research.
9.3 Data Retention We retain your data according to our data retention policy and legal requirements.
10. TERMINATION CLAUSES
10.1 Termination by You You may terminate your account at any time by providing written notice. Termination does not entitle you to refunds for unused services.
10.2 Termination by Us We may suspend or terminate your account immediately if you: - Violate these Terms - Fail to pay fees when due - Engage in fraudulent or illegal activities - Pose a security risk to our platform
10.3 Effect of Termination Upon termination: - Your access to services will cease - Outstanding fees become immediately due - We may delete your data after a reasonable retention period - Confidentiality obligations survive termination
10.4 Data Export Upon reasonable request before termination, we will provide your data in a standard format, subject to applicable fees.
11. MODIFICATIONS TO TERMS
We may modify these Terms at any time by posting updated terms on our website. Continued use constitutes acceptance of modified terms. Material changes will be communicated via email when possible.
12. GOVERNING LAW AND DISPUTES
12.1 Governing Law These Terms are governed by the laws of [JURISDICTION], without regard to conflict of law principles.
12.2 Dispute Resolution Disputes shall be resolved through binding arbitration in [LOCATION] under [ARBITRATION RULES], except for claims involving intellectual property or injunctive relief.
12.3 Class Action Waiver You waive any right to participate in class action lawsuits against us.
13. GENERAL PROVISIONS
13.1 Entire Agreement These Terms constitute the entire agreement between parties regarding the services.
13.2 Severability If any provision is found unenforceable, the remaining provisions remain in effect.
13.3 Assignment We may assign these Terms without consent. You may not assign your rights without our written consent.
13.4 Communication Notices must be sent to the email addresses on file. We may communicate with you via email regarding service matters.
14. CONTACT INFORMATION
For questions about these Terms, contact us at: [COMPANY NAME] [ADDRESS] [EMAIL] [PHONE]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.